Customer Finance Assistant, Finnish
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Hybrid
Location: Katowice • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments
- Investigating and resolving unapplied payments
- Initiating refunds for the overpayments
- Updating account status records and collection efforts
- Reporting on collections activity and accounts receivables status
Requirements
- Advanced knowledge of Finnish (minimum C1)
- intermediate knowledge of English (minimum B2)
- very good customer service skills and client-focus attitude
- strong attention to detail and analytical thinking skills
- openness and willingness to start your career in finance
- Bachelor's degree or student status
Benefits
- private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms
- life insurance
- 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport
- hybrid working model that fits your life after completing onboarding
- connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair)
- Early support thanks to Buddy Programs
- Access to over 70 training tracks with certification opportunities
- free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer service skillsclient-focus attitudeattention to detailanalytical thinkingopennesswillingness to start a career in finance