Minor Hotels Europe and Americas

SAP GTS Consultant

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Kuala Lumpur • 🇲🇾 Malaysia

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Job Level

SeniorLead

About the role

  • Manage the end-to-end change lifecycle, from requirements gathering and fit-gap analysis to impact assessment, approvals, transition, and post-implementation support
  • Ensure all changes comply with organizational processes, governance frameworks, and approval criteria
  • Review and approve cost estimates from third-party service providers, recommending robust and scalable business solutions
  • Oversee quality assurance activities, audits, SOX compliance, and support release, deployment, and service operations
  • Provide technical guidance on SAP GTS–related issues and manage escalations effectively
  • Drive continuous improvement initiatives (CSIP) to enhance quality, strengthen standards, and promote lean practices

Requirements

  • Degree-qualified with strong SAP GTS skills and system integration experience; SAP GTS training required, DevSecOps/Agile/ITIL certifications a plus
  • Minimum 8 years’ experience in SAP GTS, covering project implementation, support, and full lifecycle development
  • Experience in large global organizations with multi-country stakeholder interactions and use of in-sourced/out-sourced IT services
  • Strong communication, engagement, analytical, and negotiation skills, including conflict resolution and vendor management
  • Knowledge of DevOps, Agile/SaFE, ITIL, change management, and regulated environments (SOx, GDPR)
  • Proven ability to deliver solutions end-to-end, from requirements and fit-gap analysis to design, testing, implementation, and support
Benefits
  • market leading annual performance bonus (subject to eligibility)
  • diverse health plans
  • initiatives for work-life balance
  • transportation support
  • flexible holiday plan with additional incentives

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SAP GTSsystem integrationchange managementfit-gap analysisimpact assessmentquality assuranceSOX complianceDevOpsAgileITIL
Soft skills
communicationengagementanalyticalnegotiationconflict resolutionvendor management
Certifications
SAP GTS trainingDevSecOpsAgileITIL