Store Manager – Trainer
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Paris • 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead and energize the team: schedules, targets, briefings, and performance monitoring.
- Motivate and unite the team through challenges and incentives.
- Provide one-on-one support and coaching to team members (sales, product knowledge, and service).
- Embody retail excellence and ensure compliance with Puig/brand processes.
- Organize regular performance review meetings (1:1s and team meetings).
- Master and apply all sales techniques to lead by example for the team.
- Welcome, advise, and exceed customer expectations to deliver a premium experience.
- Build customer loyalty and expand the client database.
- Contribute to in-store activations and events.
- Maintain impeccable store standards (cleanliness and merchandising).
- Manage relations with the retailer and conduct briefings.
- Represent the brand within department stores and monitor performance.
- Produce accurate reporting and recommend actions to optimize results.
- Implement local marketing activations and report outcomes to relevant teams.
- Comply with the retailer's reporting obligations.
Requirements
- Experience: You have at least one successful experience in team management within the beauty sector, with a specialization in skincare.
- Education: You hold a diploma in aesthetics/cosmetics (BTS or equivalent).
- Languages: Proficiency in English.
- Skills: Motivated and dynamic, you are known for your strong interpersonal skills and effective verbal and written communication.
- You enjoy working in a team and have a sense of discretion and respect for confidentiality.
- You are versatile and able to handle multiple sales/transactions simultaneously.
Benefits
- Training
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
team managementsales techniquesperformance monitoringreportingcustomer servicemarketing activationsmerchandisingclient database managementevent coordinationretail compliance
Soft skills
motivational skillsinterpersonal skillsverbal communicationwritten communicationteamworkdiscretionrespect for confidentialitydynamic personalityversatilitycustomer loyalty building
Certifications
diploma in aestheticsdiploma in cosmetics