Assistant Store Manager – Flagship Store
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Individual consultation & sales: First point of contact for international customers in-store, advising on fragrances and beauty products to meet individual needs and ensure competent guidance.
- Sales responsibility: Jointly responsible with the team for achieving targets and increasing store sales.
- Customer retention & acquisition: Building a loyal customer base and actively acquiring new customers.
- Presentation & brand image: Ensuring products are presented optimally and attractively in line with the brand image and guidelines.
- Sales promotion: Planning and executing clearance promotions, events and other creative sales-driving initiatives.
- Stockroom maintenance & ordering: Responsible for availability of product testers/samplers, restocking, and the execution, administration and booking of merchandise orders.
- Deputy people management: Acting in place of the Store Director with responsibility for the disciplinary and professional leadership of the BYREDO Flagship Store team.
- Supportive staff scheduling: Preparing the digital rota for the Flagship Store team together with the Store Director, or taking full responsibility in their absence.
- Regular reporting: Reporting to the Retail Manager on Flagship Store developments in the absence of the Store Director.
Requirements
- Completed commercial training in retail or similar qualifications, with experience selling exclusive brands, particularly in fragrances.
- Passion for fragrances & beauty: Enthusiasm and a warm, hospitable approach.
- Initiative & sales orientation: Proactive, independent working style with a results- and sales-driven mindset.
- Strong communication & service orientation: A team player with a pronounced service mindset and genuine enjoyment in delighting customers with our products.
- Well-groomed appearance: A representative of the brand with an appearance appropriate to the brand.
- Organizational skills & numeracy: Responsible for store operations and KPIs in trusted and efficient coordination with the Store Director.
- Stress resistance & resilience: Ability to remain calm in busy periods while maintaining a friendly and courteous manner.
- IT & language skills: Confident use of MS Office applications, especially Outlook and Excel, very good German and English skills; additional languages are an advantage.
Benefits
- Agile working environment within an internationally operating family company where values are important.
- Open and friendly working atmosphere.
- Take the opportunity to develop personally and professionally through diverse and individual training — and unlock exciting prospects within our organisation, whether with other company brands or at other locations across Germany.
- Attractive employee discounts across the company’s product portfolio for all brands in Germany.
- Monthly lunch, fitness and mobility allowance.
- Launch and company events — because shared moments are important to us.
- Contributions to the company pension scheme — because your future matters to us.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salescustomer retentioncustomer acquisitionstockroom maintenancemerchandise orderingreportingKPI managementpresentation skillsevent planningnumeracy
Soft skills
communicationservice orientationinitiativesales orientationorganizational skillsstress resistanceresilienceteam playerproactivewarm approach
Certifications
commercial training in retail