ServiceNow Developer
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Sydney • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ITSMServiceNow
About the role
- Provide expertise and delivery of ServiceNow based consulting initiatives
- Communicate technical problems and solutions to both technical and non-technical audiences
- Ability to convey complex technical concepts in understandable business terms
- Participate in business stakeholder workshops and showcases
- Provide Subject Matter Expertise
Requirements
- ServiceNow Certified Administration
- ServiceNow CIS ITSM
- ServiceNow CIS ITOM or ServiceNow Certified Application Developer
- Knowledge of best practice OOTB ServiceNow ITSM and/or other relevant ServiceNow application configuration (CIS ITOM)
- Experience in providing creative solutions to business problems and working with ServiceNow, IT Service Management (ITIL) processes including Asset Management, metrics and key performance indicators
- Team collaboration and communication skills
- Excellent documentation and presentation skills
- Ability to mentor/lead junior team members
Benefits
- A range of core and flexible benefits
- Peer Recognition Portal called ‘Celebrate’
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNowIT Service ManagementITILAsset ManagementServiceNow ITSMServiceNow ITOMServiceNow Certified Application DeveloperServiceNow Certified AdministrationServiceNow CIS ITSMServiceNow CIS ITOM
Soft skills
team collaborationcommunication skillsdocumentation skillspresentation skillsmentoringleadershipproblem-solvingstakeholder engagementtechnical communicationcreative solutions
Certifications
ServiceNow Certified AdministrationServiceNow CIS ITSMServiceNow CIS ITOMServiceNow Certified Application Developer