Quality Engineer
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Hanau • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- You act as a point of contact and interface for Engineering, Sales and Production, as well as for our customers, particularly regarding customer complaints and change management.
- You evaluate incoming complaints and assume process responsibility for them.
- Independently conducting process and failure-analysis meetings is part of your daily routine.
- You prepare technical investigation reports for customers and monitor and coordinate the resulting actions.
- You prepare and conduct internal, external and TÜV audits.
- You monitor change processes and ensure that modifications to production processes do not compromise product quality.
- Documenting complaints and changes in the respective systems is a matter of course for you.
- You contribute to the further development of the complaints and change management process.
Requirements
- Degree in Mechanical Engineering, Production Engineering or a comparable qualification.
- Several years of professional experience in the medical technology sector, preferably in quality management.
- Solid knowledge of ISO 13485 is an advantage.
- Experience handling customer complaints and/or change management.
- Confident in the application of various problem-solving methods such as 8D, 5 Whys or fault tree analysis.
- Experience in preparing and conducting audits is an advantage.
- Excellent written and spoken German and English.
- Strong team and communication skills, with a high degree of customer orientation, initiative and sense of responsibility.
- Analytical thinking, reliability, an efficient working style, assertiveness and high flexibility.
Benefits
- Interested? Apply now!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Mechanical EngineeringProduction EngineeringQuality ManagementISO 134858D Problem Solving5 WhysFault Tree AnalysisAudit PreparationTechnical Investigation Reporting
Soft skills
Team SkillsCommunication SkillsCustomer OrientationInitiativeResponsibilityAnalytical ThinkingReliabilityEfficient Working StyleAssertivenessFlexibility