
Collections Process Specialist, Dutch
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Kraków • 🇵🇱 Poland
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Responsible for the day-to-day management of the client’s Accounts Receivable portfolio
- Ensuring the delivery of a high quality, customer focused service
- Applying fundamental collection techniques and adjusting collection strategies
- Negotiating and implementing payment solutions with clients
- Developing strategies and solutions for problematic customers
- Regularly assessing all collection management controls and procedures for change and improvement
- Achieve cash collection and accounts receivable aging targets
Requirements
- At least 2 years of previous experience in Finance / Accounting (preferably Accounts Receivable Collections)
- Fluent command of Dutch and good knowledge of English
- BA / MA in Finance preferred, but open to other academic backgrounds
- ERP system & MS Excel knowledge
- Good analytical skills, attention to details and ability to work under pressure with deadlines
Benefits
- Well-being culture: medical care with Medicover
- Private life insurance
- Multisport card
- Capgemini Helpline offering therapeutical support
- Educational podcast "Let's talk about wellbeing"
- Access to over 70 training tracks with certification opportunities
- Free access to Education First, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings
- Continuous feedback and ongoing performance discussions
- Hybrid working model with home office package (including laptop, monitor, and chair)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Accounts Receivablecollection techniquespayment solutionscash collectionaccounts receivable aginganalytical skillsattention to detail
Soft skills
customer focused servicenegotiationproblem-solvingability to work under pressuredeadline management
Certifications
BA in FinanceMA in Finance