Minor Hotels Europe and Americas

Collections Process Specialist, German

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: Kraków • 🇵🇱 Poland

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Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Being responsible for the day-to-day management of the client’s Accounts Receivable portfolio.
  • Ensuring the delivery of a high quality, customer focused service.
  • Applying fundamental collection techniques and adjusting collection strategies.
  • Negotiating and implementing payment solutions with clients.
  • Developing strategies and solutions for problematic customers.
  • Regularly assessing all collection management controls and procedures for change and improvement.
  • Achieve cash collection and accounts receivable aging targets.

Requirements

  • At least 2 years of previous experience in Finance / Accounting (preferably Accounts Receivable Collections) or a related financial function.
  • Fluent command of German and good knowledge of English.
  • BA / MA in Finance preferred, but we’re open to other academic backgrounds.
  • ERP system & MS Excel knowledge.
  • Good analytical skills, attention to details and ability to work under pressure with deadlines.
Benefits
  • Well-being culture: medical care with Medicover, private life insurance, and Multisport card.
  • Capgemini Helpline offering therapeutical support.
  • Educational podcast "Let's talk about wellbeing."
  • Over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management).
  • Free access to Education First languages platform, Pluralsight, TED Talks, Coursera, and Udemy Business materials.
  • Continuous feedback and ongoing performance discussions.
  • Enjoy hybrid working model with home office package (including laptop, monitor, chair).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Accounts Receivablecollection techniquespayment solutionscash collectionaccounts receivable agingFinanceAccountinganalytical skillsattention to detailworking under pressure
Soft skills
customer focused servicenegotiationproblem-solvingstrategic thinkingadaptabilitycommunicationtime managementteam collaborationdecision makingorganizational skills