Minor Hotels Europe and Americas

Brand Ambassador, Niche Brands Penhaligon's, L'Artisan Parfumeur, BYREDO

Minor Hotels Europe and Americas

part-time

Posted on:

Location Type: Office

Location: Wien • 🇦🇹 Austria

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Job Level

Mid-LevelSenior

About the role

  • Personal consultation & sales: First point of contact for customers at the niche counter, advising on fragrances and beauty products to meet individual needs and ensure expert guidance.
  • Customer retention & acquisition: Build a loyal customer base and actively attract new customers.
  • Presentation & brand image: Together with your colleagues, ensure products are presented optimally and attractively in line with each brand’s image and guidelines.
  • Sales promotion: Plan and execute clearance promotions and events.

Requirements

  • Several years of experience selling premium/exclusive brands, particularly in fragrances.
  • Passion for fragrances & beauty: Enthusiasm and a warm, hospitable approach.
  • Proactive, self-directed work style with a sales- and results-oriented mindset.
  • Team player with a strong service focus and a desire to delight customers with our products.
  • Professional appearance: A representative of the brand with an appearance that aligns with the brand image.
  • Ability to stay calm during busy periods and consistently maintain a friendly, courteous demeanor toward customers.
  • Excellent German and English skills; additional languages are a plus.
Benefits
  • Agile work environment: Work in a dynamic and flexible setting within an international family-owned company that values principles and team spirit.
  • Working atmosphere: Enjoy an open and friendly workplace with a first-name culture that strengthens team cohesion.
  • Shared growth: Participate in regular training programs to grow with us and continuously improve your skills and knowledge.
  • Secure employment: Look forward to a permanent contract and fair, qualification-based compensation because we value your work.
  • Attractive discounts: Receive exclusive staff discounts on our diverse product portfolio.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer retentioncustomer acquisitionpresentation skillssales promotionteam playerservice focusproactive work styleresults-oriented mindsetfriendly demeanorexcellent communication