Software Engineer

• Lead the design development and architecture of customer journeys
• Build and configure multistep customer journeys in AJO across email, SMS, push and in-app channels
• Implement orchestration rules, decision management, and audience targeting logic
• Design scalable reusable journey components and frameworks aligned with AJO capabilities
• Create high-level journey blueprints supporting Next-Best-Action NBA logic and personalization
• Manage data ingestion, schema creation and audience segmentation in AEP
• Conduct AB testing and multi-variant testing for journey improvements
• Mentor junior developers and provide best practices for AJO implementation

Senior AJO Developer

Forward Deployed Software Engineer

Staff Engineer – Capacity Planning and Management

Senior Developer

Software Engineer, Client Solutions

Fullstack Engineer