Senior Regional Account Manager
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Fridley • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $190,000 per year
Job Level
Senior
About the role
- Develop and execute comprehensive account plans aligned with customer needs and Heraeus Medevio’s strategic objectives
- Drive revenue growth within assigned accounts by leveraging upselling, cross-selling, and identifying new business opportunities
- Collaborate with the Business Development team as needed to expand into new areas within assigned accounts
- Serve as the primary relationship manager for strategic accounts, building trust and long-term partnerships with key decision-makers and influencers
- Act as the global escalation point for customer issues, scope changes, and quality concerns, ensuring timely resolution and customer satisfaction
- Maintain deep knowledge of customer roadmaps, industry trends, and competitive landscape to proactively propose strategic solutions that will result in generation of new business
- Lead contract negotiations and renewals, including MSAs and pricing strategies, to maximize profitability while maintaining competitiveness
- Monitor account performance, maintain accurate forecasts, and update CRM systems (e.g., Salesforce) to ensure transparency and alignment
- Build and maintain a robust sales pipeline within existing accounts, ensuring strategic foresight and growth planning
- Partner with internal teams (e.g., Portfolio Management, R&D, Operations, Marketing) to deliver tailored solutions and ensure seamless execution
- Collaborate with internal stakeholders to resolve complex issues and enhance customer experience and loyalty
- Provide guidance to Account Management and Customer Support teams
Requirements
- Bachelor’s degree in a relevant field required, MBA preferred
- Minimum 7 years of relevant experience in account management, including experience in the medical device industry required
- Proven success in managing OEM accounts or serving as a supplier to medical device companies
- Strong understanding of medical device design, development, and clinical applications
- Demonstrated ability to build and maintain executive-level relationships and multi-functional customer engagement
- Deep knowledge of market dynamics and ability to translate customer needs into actionable growth strategies
- Exceptional communication, negotiation, and problem-solving skills
- Collaborative mindset with the ability to lead cross-functional initiatives
- Comfortable working in a self-directed, fast-paced environment
- Must be willing and able to travel up to 50%, including international travel
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) plan with company match
- Education reimbursement
- Paid parental leave
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementcontract negotiationsMSAspricing strategiesCRM systemsSalesforcemedical device designmedical device developmentclinical applicationsgrowth strategies
Soft skills
communicationnegotiationproblem-solvingcollaborationrelationship managementstrategic thinkingcustomer engagementleadershiptrust buildingadaptability
Certifications
Bachelor's degreeMBA