• Responsible for all SAP related projects and all SAP related improvement services at the client.
• Responsible for project delivery, service delivery, people management, and the client relationship.
• Perform a combination of Project Management and Service Delivery Management task.

Requirements

Total Experience Required 9-12 Years only
Experience in SAP projects or Delivery/Incident management.
Need to Collaborate with clients directly.
Build and maintain strong relationships with clients.
Act as the primary point of contact for clients regarding service delivery issues.
Understand client needs and expectations and ensure they are met.
Assist in the planning, execution, and closure of SAP projects.
Manage project budgets, timelines, and resources.
Identify and mitigate project risks.
Lead and manage the service delivery team, providing guidance, support, and development opportunities

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Hard Skills

SAP
Project Management
Service Delivery Management
Incident Management
Project Budget Management
Project Risk Management
Project Execution
Project Closure

Soft Skills

Client Relationship Management
Collaboration
People Management
Communication
Guidance
Support
Development Opportunities

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