Court Operations Associate, Mental Health Division
Minnesota Lawyer
full-time
Posted on:
Location Type: Hybrid
Location: Minneapolis • Minnesota • United States
Visit company websiteExplore more
Salary
💰 $24 - $28 per hour
About the role
- Accurately complete administrative work by performing high level case processing and data entry work for mental health cases utilizing court technology systems to assure equal access for the fair and timely resolution of cases and controversies
- Manage and maintain complex calendars, serving as the primary point of contact for scheduling hearings and adapting to last-minute changes to ensure efficient operations
- Provide excellent customer service by assisting and communicating with court users in a professional, courteous, and respectful manner to ensure the customer's needs are effectively met at the front counter, over the phone, in court hearings, or through electronic means
- Coordinate, communicate, and collaborate on work with team members to ensure efficient and accurate case processing
- Review and process all filings for timeliness, statutory compliance, and proper document security as required by local and court-wide policies and procedures
Requirements
- High school diploma or equivalent, and one (1) year of relevant job experience OR equivalent amount of post-high school education and experience totaling one year.
- Example of relevant job experience: Customer service, administrative work, office, and clerical work.
- Team-oriented, with a positive attitude and the ability to establish and maintain respectful, effective relationships with the public, stakeholders, and court staff
- Ability to provide a level of customer service that meets/exceeds customer expectation and satisfaction while complying with court policies and procedures
- Reliable, with the ability to meet commitments and keep work projects on task
- Ability to multi-task, maintain accuracy, work well under pressure and work in a high volume, fast-paced work environment
- Ability to learn, apply, and explain instructions, policies, statutes, rules, procedures, and systems to court partners and the general public
- Proficient with electronic document applications, such as Microsoft Office Suite, Google Docs, or Adobe Acrobat, with the ability to learn other job-related software
- Ability to manage and coordinate complex calendars, including scheduling, prioritizing, and adjusting appointments and/or hearings
- Ability to communicate effectively verbally and in writing with attorneys, court staff, judicial officers, and the general public
- Ability to comply with data privacy laws and maintain confidential information
- Ability to professionally exhibit cultural sensitivity, patience, and understanding in the course of work duties.
Benefits
- health and wellness benefits
- enhanced fertility benefits
- short- and long-term disability
- pension
- paid parental leave
- tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrycase processingfiling reviewdocument securitystatutory compliancecustomer serviceadministrative workoffice workclerical workcalendar management
Soft Skills
team-orientedpositive attitudeeffective communicationmulti-taskingreliabilityaccuracyability to work under pressurecultural sensitivitypatienceunderstanding