Account Manager – SaaS Sales

Minitab

Account Manager in a virtual account team-selling environment for Minitab's SaaS solutions. Responsible for customer account management focused on renewals and upselling within the SMB market.

Posted 4/30/2026full-timeRemote • Florida, Illinois, Missouri, North Carolina, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 per yearWebsite

About the role

Key responsibilities & impact

Participate in a virtual account team-selling environment, providing the Customer with primary point of contact within Minitab.
Assume ownership role for assigned customer accounts in territory within the SMB market segment (under 100M USD) while driving renewal and related upsell, cross-sell and/or service opportunities.
Facilitate and maintain successful relationships with customers, measured by reference ability, customer satisfaction levels and increased annual recurring revenue levels.
Demonstrated success could lead to career progression within global sales team.

Requirements

What you’ll need

2-3 yrs. previous inside sales experience, customer success roles, or business development roles within the information technology market.
Consistent achievement of 100%+ on assigned quotas or MBO’s.
Business Intelligence and/or Statistical Analytics experience is a plus.

Benefits

Comp & perks

HEALTH INSURANCE: Medical, Dental, and Vision Insurance provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan available. Short and Long Term Disability fully paid by Minitab. Employee Assistance Program (EAP) - Provides guidance for personal issues and information on other Work Life Matters.
LIFE INSURANCE: Group Term Life Insurance provided at no cost for full-time employees. Eligible employees opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.
RETIREMENT PLANNING: A 401k Retirement Plan with T. Rowe Price provided with eligible employee contribution immediately. Minitab matches dollar for dollar up to the first 6% of employee’s contribution. Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.
PAID TIME OFF: Paid holidays, as well as 4 weeks of annual paid time off provided. The annual paid time off increases one week every five years.
HIGHER AND PROFESSIONAL DEVELOPMENT: Ongoing development is important and valued at Minitab. Support of this value, Minitab offers tuition and related expenses assistance for both higher education and other professional development.
FLEXIBLE SPENDING ACCOUNT: Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions. Parking and Transit - Pre-Tax Deductions.
HYBRID WORK SCHEDULE: Hybrid work model for eligible positions.
PREMIUM BENEFITS: At State College, PA Headquarters, onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room, and even a golf simulator. Personal training and nutrition counseling available upon request.

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Applicant Tracking System Keywords

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Hard Skills & Tools

inside salescustomer successbusiness developmentBusiness IntelligenceStatistical Analytics

Soft Skills

relationship managementcustomer satisfactionownershipcommunicationteam collaboration