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Background Screening Specialist, Public Records
Ministry BrandsBackground Screening Specialist processing criminal records and public records for Ministry Brands. Responsible for ensuring accurate turnaround and compliance in background checks.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Criminal Research and Employment Background Screening Compliance, with a strong ability to deliver accurate reports and meet production targets. Proficient in Office 365 applications and skilled in relationship-building and effective communication.
Highest-signal resume keywords
Criminal ResearchEmployment Background Screening ComplianceOffice 365 ProficiencyCustomer Support ExperienceReport Delivery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Criminal Record SearchesPublic Record SearchesData EntryReport WritingResearch Skills
Soft Skills
Verbal CommunicationWritten CommunicationOrganizationRelationship BuildingTeam Collaboration
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
Compliance StandardsAdjudicationQualitative TargetsQuantitative TargetsFast-Paced Environment
About the role
Key responsibilities & impact- Process Public Record searches which include, but are not limited to: State Criminal Records, County Criminal Records, Federal Criminal Records, MVRs, Credit Reports, Business Credit Reports, Nationwide Database, SSN Traces, Homeland Security Reports, Worker’s Comp Records and Bankruptcy Results
- Enter customer orders as needed
- Research Criminal Record and Nationwide Database hits
- Deliver completed reports
- Ensure accurate and prompt turnaround on all search results
- Provide and maintain an in-depth working knowledge of all searches and client guidelines
- Input thorough and accurate notes when determining the adjudication result on an applicant
- Meet personal and team qualitative and quantitative production targets
- Tracking, routing, and redirecting information to the correct resources
- Criminal research, understanding dispositions verbiage, and reporting guidelines
- Understanding employment background screening compliance
- Perform all tasks within the regulations and compliance standards of our accreditation
Requirements
What you’ll need- 3+ months of related experience in verifications, criminal research, customer support, or a customer-facing role
- A two-year degree from a college or technical school or an equivalent combination of education and experience is preferred
- Intermediate level of skill in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
- Demonstrated ability to learn and understand basic office software applications
- Ability to provide coaching and training to peers
- Excellent verbal and written communication, organization and follow-up skills
- You have strong relationship-building skills and the ability to work both individually and as a member of a team
- Ability to work effectively and accurately within a fast-paced, deadline-driven environment
Benefits
Comp & perks- Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
- Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
- Invest in your future – Ministry Brands matches 100% of your 401(k) contributions, dollar-for-dollar, up to 3%. Contribute 3%, and we add another 3%. It's well-earned money working toward your retirement from day one.
- Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
- Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
- Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
- Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values.