Senior Systems Analyst – IT Governance, Systems

Minerva Foods

Senior Systems Analyst focused on IT governance for innovative tech solutions at Minerva Foods. Develop and implement best practices in system management and governance frameworks.

Posted 6/5/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

AzureITSMPythonServiceNowSQL

About the role

Key responsibilities & impact

Define and formalize processes and best practices for system development, integration, delivery, and operation.
Implement governance frameworks, decision-making models, and change and release controls.
Audit the execution of defined processes and validate compliance in projects and deliveries.
Design, establish, and review SLAs, KPIs, and governance metrics (e.g., availability, delivery lead time, failure rate, remediation cycle).
Create and maintain governance reports and dashboards for leadership and stakeholders.
Monitor the outcomes of adopted practices and drive corrective actions when indicators show deviations.
Manage and govern the systems portfolio, supporting initiative prioritization together with the business and architecture teams.
Review and approve architectural decisions and critical changes that impact quality, security, and scalability.
Lead and support internal and external audits related to processes, security, and compliance.
Document processes, policies, and standards; train teams on governance practices and tool usage.
Facilitate communication between business, development, operations, and security to align expectations and governance requirements.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
Solid experience in IT governance and software lifecycle management (analysis, development, testing, deployment, operation).
Hands-on experience with process audits, defining SLAs/KPIs, and preparing governance reports.
Development management: Jira, Confluence, GitHub/GitLab/Bitbucket, Azure DevOps.
ITSM / incident management: ServiceNow, Freshservice, or similar.
Reporting and analytics: Power BI or advanced Excel.
Basic SQL and scripting (Python, Bash) for data extraction and analysis.
Modeling/process tools: BPMN, Visio, or similar.
Knowledge of COBIT, ITIL.
Familiarity with DevOps practices, CI/CD, and automated testing.
Understanding of systems architecture, integration, and security patterns.
Preferred: ITIL 4 Foundation.
Advantage: ISO 27001 Lead Implementer / Lead Auditor.
Advantage: Project management experience.
Ability to define clear, measurable processes and metrics.
Ability to audit, identify non-conformities, and propose corrective actions.
Clear communication with technical teams and business stakeholders.
Data- and results-oriented; attention to detail and evidence-based decision making.
Influence and negotiation skills to align priorities and ensure adoption of practices.
Autonomy to lead cross-functional initiatives and manage risks.

Benefits

Comp & perks

Position also open to candidates with disabilities (PwD).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT governancesoftware lifecycle managementprocess auditsSLA definitionKPI definitiondata extractionscriptingsystems architectureintegration patternssecurity patterns

Soft Skills

clear communicationattention to detailinfluence skillsnegotiation skillsautonomyresults-orientedability to auditability to propose corrective actionsability to define processesability to align expectations

Certifications

Bachelor's degree in Computer ScienceITIL 4 FoundationISO 27001 Lead ImplementerISO 27001 Lead Auditor