Client Partner, Senior Client Partner
Mindtickle
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $160,000 - $260,000 per year
Job Level
About the role
- Serve as the strategic advisor and primary liaison between Mindtickle and its most important customers.
- Drive customer value, adoption, renewal, and expansion within existing accounts.
- Align Mindtickle’s solutions with the client’s business goals.
- Bring a partnership mindset and strong business acumen.
- Manage complex client relationships.
Requirements
- Possess a deep understanding of business strategy and industry trends.
- Own strong knowledge of SaaS products and solutioning.
- Are experienced in managing large-scale, multi-stakeholder client programs.
- Have demonstrated ability to solve complex client problems using structured thinking.
- Are obsessed with aligning client outcomes to long-term business value.
- Have experience in consultative, value-driven conversations with executive stakeholders.
- Control and grow accounts through upsell/cross-sell initiatives.
- Are comfortable discussing both business and technical concepts with clients.
- Possess excellent communication, presentation, and stakeholder management skills.
- Are data-driven with experience in monitoring and analyzing customer success metrics.
Benefits
- Tons of awesome perks
- Opportunities for growth
- Equal Opportunity Employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS productscustomer success metricssolutioning
Soft Skills
business acumenpartnership mindsetcommunication skillspresentation skillsstakeholder managementstructured thinkingconsultative conversationsproblem-solving