Customer Success Management Intern

MindMiners

Intern providing assistance to senior customer success managers in executing market research projects. Focus on organization, communication, and managing multiple tasks effectively.

Posted 7/14/2026internshipSão Paulo • 🇧🇷 BrazilEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities, ensuring efficient workflow and data accuracy while effectively communicating with clients and internal teams. Possesses analytical skills and a detail-oriented approach to support research initiatives in a fast-paced environment.

Highest-signal resume keywords

Project ManagementData AccuracyVerbal And Written CommunicationCreative Problem-SolvingAnalytical Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Interpersonal SkillsDetail-OrientedEnthusiastic About Brands

Tools & Technologies

Project Management Tools

Industry Keywords

Market ResearchBusiness AdministrationEconomicsMarketingCommunication

About the role

Key responsibilities & impact

Support Senior CSMs in managing and executing research projects, ensuring organization and an efficient workflow.
Manage and keep information up to date in internal systems, ensuring data accuracy and accessibility.
Organize and structure materials and documents essential for project progress.
Coordinate communication and alignment with internal teams, ensuring all project stages proceed in an integrated and effective manner.
Clearly understand research briefings and internally manage the different phases of the project.
Prioritize and manage multiple simultaneous requests, ensuring projects are delivered within established deadlines.
Maintain clear, fluid, and assertive communication with clients, leading project and account management with excellence.
Use project management tools to coordinate activities and ensure the operational efficiency of the Market Research team.

Requirements

What you’ll need

Currently enrolled in Business Administration, Economics, Marketing, Communication or related fields — expected graduation date from December 2028 onward.
Ability to understand the new objectives of companies and agencies that are growing in the Brazilian market.
Creative problem-solving skills and the ability to identify business opportunities.
Clear and assertive verbal and written communication, with strong interpersonal skills.
Enthusiastic about brands (brand lover) and about finding answers through research.
Detail-oriented with an analytical mindset.
Ability to work in a fast-paced, entrepreneurial, and results-driven culture.
Ability or willingness to learn and use activity and project management tools, work frameworks, and processes.

Benefits

Comp & perks

Flexible points — choose how you want to use your points, with flexibility between meal allowance and home-office allowance balance.
Transportation voucher or parking.
Flexible working hours.
Birthday day off so you can enjoy it with your loved ones.
Totalpass.
Extended maternity and paternity leave.
Childcare assistance.
Miners Learn — career development budget for courses.
Miners Book — unlimited budget for buying books (physical or digital) to support your professional and personal development.