Junior Operations Manager
Botpress
Entry-Level Accounts Receivable Specialist
Mindful Support Services
full-time
Posted on:
Origin: • 🇺🇸 United States • Washington
Visit company websiteSalary
💰 $21 per hour
Job Level
Entry Level
About the role
- Communicate with clients regarding balances and ensure accurate information and payment is received
- Strategize with clients on ways to complete their overdue payments
- Educate clients on insurance benefit details and financial responsibility
- Navigate escalated calls with empathy and healthy boundary-setting
- Collaborate with team members to meet department goals and daily tasks
- Work in the Accounts Receivable department supporting billing for independent mental-health providers
Requirements
- Experience in a customer service role with performance metrics
- Entry-level office or customer service skills
- Ability to communicate professionally, respectfully, and effectively
- A resilient mindset to work through difficult calls with compassion
- Motivation to receive feedback and continually grow
- A team-oriented mindset to foster collaboration and new ideas
- Experience with high call volume
- Working knowledge of Excel (preferred but not required)
- Basic understanding of health insurance (preferred but not required)
- Background check required
