Customer Success & Engagement Associate

Mimo

Customer Success & Engagement Associate at Mimo, helping accounting firms adopt AI workflows for month-end closings. Collaborate with sales and product teams to drive product adoption and client engagement.

Posted 4/30/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Run trials end-to-end.
Work side-by-side with accounting firms to onboard their clients onto Mimo and get them live quickly.
Help firms quantify the time they're saving, track adoption across their client base, and build the evidence that turns a trial into a long-term partnership.
Coach on the tech and the change.
Collaborate across Commercial.

Requirements

What you’ll need

2-4 years in practice or the industry
Deep understanding of accounting standards
Commercially minded
Curious about technology
Organised and self-directed
A clear communicator
Bonus: Familiarity with accounting platforms as well as related automation and workflow tools.
Studied accounting
Experience working with product teams, accounting software vendors or projects to drive efficiency.

Benefits

Comp & perks

Competitive pay & equity
Travel, we have offices in London and Stockholm and plan to open many more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounting standardsautomation toolsworkflow toolsaccounting software

Soft Skills

commercially mindedcurious about technologyorganisedself-directedclear communicator