Account Manager, Enterprise

Mimecast

Account Manager focusing on upsell revenue and maintaining relationships with existing customers. Collaborating with team to develop account plans and executing sales strategies in a fast-paced environment.

Posted 7/24/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $152,000 - $228,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales achievement with a focus on upsell revenue, effective account management, and relationship building. Proficient in forecasting and executing sales strategies while maintaining a results-oriented approach.

Highest-signal resume keywords

Sales Achievement Against Revenue QuotaUpsell Revenue GenerationAccount ManagementStrong Communication SkillsCorporate IT Buying Processes

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales MethodologyRevenue ForecastingKPI ReportingCRM ManagementAccount Planning

Soft Skills

Results-OrientedDynamic PresentationProblem SolvingSelf-StarterPositive Outlook

Industry Keywords

Direct SalesIndirect SalesChannel DevelopmentCustomer Relationship ManagementBusiness Acumen

About the role

Key responsibilities & impact

Achieve monthly / quarterly / annual upsell revenue
Responsible for mitigating Downsell and Churn in your book of business
Ability to forecast accurately for Upsell, Downsell and Churn on a rolling 6 months
Work with the Partner / Channel Development team to develop and execute against account plans
Develop and execute against sales activity plans in order to achieve the agreed revenue quota
Travel throughout the year to various customers for account reviews
Focus on building and maintaining relationships with existing accounts
Responsible for selling new technology into existing customer base and driving incremental revenue opportunities
Manage the reporting of the KPI’s* and general CRM housekeeping
Sign up to and execute against a set of end-to-end sales methodology and process
Monitor and report on activities while providing relevant management information
Liaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationally
Attend trainings and develop relevant knowledge and skills

Requirements

What you’ll need

Proven sales achievement against revenue quota
Ideally with experience of both Direct & In-Direct sales roles
Understanding of Corporate IT teams and their buying processes
Strong business / commercial acumen
Strong communication skills (Written and Verbal)
Results-oriented with a positive outlook
Self-starter, dynamic, confident presentation
A natural forward planner who critically assesses own performance and that of their team members
Thirst for knowledge and a “can do” attitude
Problem solver

Benefits

Comp & perks

Incentive plans
Additional benefits in accordance with company policy and local regulations