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About the role
Key responsibilities & impact- Provide excellent customer service to employees and managers.
- Responsible for performing configuration changes, system setup, and security changes in Workday.
- Continuously drive system engagement.
- Collaborate directly with internal customers to research, troubleshoot, resolve and track issues in a timely and creative manner.
- Maintain technical knowledge of and stay informed of current system requirements for all HRIS modules and actively participate in design, implementation and support.
- Perform analysis of existing business processes and system design to identify, evaluate, and propose solutions in response to inefficiencies, business issues, and challenges.
- Execute daily maintenance activities and tasks including but not limited to role assignments, security and data audits, organization changes, process tasks, etc.
- Provide expertise on third-party interface requirements.
- Develop and deliver custom reports, dashboards and ad hoc reporting requests.
- Assist with the compilation of monthly metrics.
- Engage in Workday Community in order to stay informed of upcoming new features and enhancements and provide recommendations to leadership.
- Develop, maintain and execute test scripts and participate in all facets of testing.
- Provide ongoing HRIS training for end-users.
- Develop and maintain system and training documentation and content.
- Handle stress and job demands.
- Work cooperatively with others.
- Special projects and other duties as assigned.
Requirements
What you’ll need- Bachelors in IT or Human Resources or related field is preferred
- 5+ years of Workday HRIS experience
- Able to understand, communicate, comply with and administer policies and procedures.
- HR and HRIS industry knowledge.
- Able to work effectively in a high volume, fast-paced environment.
- Able to exercise sound judgment and independent decision-making.
- Able to establish strong customer relationships and influence others.
- Superior organizational skills as well as ability to prioritize and meet deadlines.
- Superior oral, written and presentation skills.
- Ability to drive results and meet deadlines.
- Strong analytical, problem solving, project management and change management skills.
- Ability to act independently to determine methods and procedures on new assignments and drive execution of plans.
- Strong attention to detail, including the ability to manage large quantities of data.
- Experience with HRIS systems, including report writing.
- Proficient Word, Excel, Power Point and computer skills.
Benefits
Comp & perks- Comprehensive health, dental, and vision insurance, plus free virtual primary care, mental health, and urgent care services for employees and their family members.
- Earned Wage Access (EWA) – access a portion of your earned pay before payday, 401(k) company match, HSA contributions, and company-paid life and long-term disability insurance.
- Company-supported volunteer opportunities to make a real impact.
- Free trade training through Lee Company University (LCU), paid time off (PTO), and career growth opportunities.
- Paid time off (PTO), holidays, and Chaplain services for support when you need it.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Workday HRISsystem configurationdata auditsreport writingtest scriptsbusiness process analysisdashboard developmentsecurity changessystem setupHRIS training
Soft Skills
customer serviceproblem solvingproject managementchange managementorganizational skillscommunication skillsindependent decision-makingattention to detailstress managementcollaboration