Field Service Engineer

Miltenyi Biotec

Field Service Engineer role providing technical support and assisting customers with Miltenyi equipment. Involves troubleshooting, installation, and maintenance while adhering to safety standards.

Posted 7/18/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $60,844 - $71,547 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support and maintenance for Miltenyi equipment, with a strong focus on customer service and effective problem-solving in regulated environments. Proficient in operating Windows™ and MS Office™ tools while maintaining accurate service records.

Highest-signal resume keywords

Technical SupportEquipment MaintenanceCustomer ServiceProblem-SolvingTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportEquipment InstallationTroubleshootingElectrical SystemsMechanical SystemsComputer SystemsService ReportingRoutine MaintenanceRepairsCustomer Interaction

Soft Skills

Attention to DetailWritten CommunicationVerbal CommunicationInterpersonal SkillsTeam Collaboration

Tools & Technologies

Windows™ Operating SystemOutlook™MS Office™

Certifications & Qualifications

HS DiplomaValid Driver’s LicenseValid Passport

Industry Keywords

Scientific EnvironmentRegulated EnvironmentCustomer Facing Role

About the role

Key responsibilities & impact

Provide technical support and assistance to customers in the field.
Install, maintain, and repair basic and intermediate Miltenyi equipment.
Troubleshoot technical issues to ensure optimal performance.
Conduct routine maintenance and perform repairs on equipment.
Identify and diagnose technical issues, providing effective solutions.
Provide excellent customer service by responding to inquiries and addressing concerns.
Maintain accurate records of service activities, including service reports and installation documents.
Work closely with other team members to address customer needs effectively.
Adhere to company standards and procedures for service delivery and customer satisfaction.
Travel domestically, often on short notice, to customer sites to resolve problems.

Requirements

What you’ll need

HS Diploma required
2 years formalized technical training or education (e.g. Associates degree, Military Occupational Specialty, etc.)
A minimum of 2 years’ experience working in a customer facing technical support role in a scientific or similarly regulated environment.
Basic understanding of electrical, mechanical, and computer systems.
Strong problem-solving and attention to detail skills.
Excellent written and verbal communication and interpersonal skills.
Strong Time Management and prioritization skills.
Ability to operate a computer with Windows™ operating system, Outlook™ email, internet, and basic MS Office™ products.
Ability to work independently and as part of a team.
Valid driver’s license and a clean driving record.
Ability to obtain a Valid Passport.

Benefits

Comp & perks

health, vision, and dental insurance
a 401(k) plan
comprehensive benefits package