Manager, Service Sales

Miltenyi Biotec

Service Sales Manager responsible for strategies maximizing profitability for NA MACS Services. Leading a team to achieve service sales targets while collaborating with multiple departments.

Posted 6/24/2026full-timeRemote • California, Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $99,304 - $122,975 per yearWebsite

About the role

Key responsibilities & impact

Responsible for creating and executing service sales strategies that maximize profitability for the NA MACS Services organization
Manage an effective team to achieve service sales targets across assigned territories
Develop, implement, and monitor the service sales strategy for the organization, key accounts, and assigned territories
Create territory-specific account plans defining service value drivers, objectives, and tactics to enhance profitability
Collaborate with Service Marketing and Product Management to identify, develop, and price new service offerings
Partner with Field Service, Technical Support, Customer Training, and Service Operations to identify service sales opportunities
Set measurable team and individual performance targets aligned with business, service and sales goals
Optimize service sales processes and use data-driven reporting to measure results
Serve as the first escalation point for service sales-related issues

Requirements

What you’ll need

Bachelor's degree in a business, marketing, or administration related discipline
A minimum of 5 years’ experience in a remote sales role selling service
3 years’ experience directly supervising a team
Travel to company and customer locations up to 25%
Demonstrated experience using a computer-based management system or database while performing remote sales activities
Prefer: Experience in a Biotechnology instrumentation, medical instrumentation, or Scientific instrumentation related industry is desired.

Benefits

Comp & perks

Health insurance
Vision insurance
Dental insurance
401(k) plan
Performance-based incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

service sales strategiesdata-driven reportingaccount planningperformance targetssales process optimization

Soft Skills

team managementcollaborationproblem-solvingcommunication

Certifications

Bachelor's degree