
Process Automation Lead
Milpark School of Commerce
full-time
Posted on:
Location Type: Hybrid
Location: Cape Town • South Africa
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Job Level
About the role
- Own the end-to-end lifecycle, requirements gathering, analysis, design, configuration, implementation, monitoring, and continuous improvement of system-driven business process optimizations and automations across academic workflows
- Work in close partnership with academic and operational process owners, engaging directly with the teams responsible for existing workflows
- Translate human-led processes into well-designed, system-enabled workflows
- Operationalize agreed workflow solutions
- Establish monitoring/alerting and capacity planning
- Embed security-by-design and privacy-by-design (POPIA) across the lifecycle
- Partner effectively with IT to design and implement solutions
- Model and promote Care, Strive, Learn, Real
Requirements
- 3 to 5+ years in business/process analysis and enterprise workflow automation delivery
- Proven track record with Power Automate, connectors/custom connectors, API integrations, Power Apps, SharePoint, SQL and Azure DevOps
- Integration experience with Dynamics 365 and line-of-business systems, including patterns to prevent redundant updates
- Copilot experience
- Proven ability to translate business requirements into a technical solution
- Strong stakeholder engagement and documentation skills; comfortable translating between academic leaders, IT and project teams
- Bachelor’s in Information Systems, Computer Science, Engineering or related field (or equivalent experience)
- Certifications (preferred): Power Platform (PL-900/PL-400), Azure (AZ-900/AZ-204), Dynamics 365.
Benefits
- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
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Hard Skills & Tools
business analysisenterprise workflow automationrequirements gatheringsystem designconfigurationimplementationmonitoringPower AutomateAPI integrationsSQL
Soft Skills
stakeholder engagementdocumentation skillscommunicationcollaborationproblem-solving
Certifications
Power Platform (PL-900/PL-400)Azure (AZ-900/AZ-204)