Million Dollar Baby Co.

IT Support

• Provide internal helpdesk support for Million Dollar Baby associates, contractors, and visitors&nbsp;
• Respond to, record, track, and resolve tickets using our helpdesk software—attention to detail is essential&nbsp;
• Monitor, triage, and assign Tier 1 helpdesk requests&nbsp;
• Maintain and update the internal IT knowledgebase&nbsp;
• Create documentation for new issues or deployments&nbsp;
• Provision laptop and desktop computers (Windows 11 and MacOS) for onboarding and replacements&nbsp;
• Troubleshoot and resolve hardware, software, or basic network issues for end-users in the office and warehouse&nbsp;
• Support and troubleshoot the A/V setup for video conferencing, including Zoom and Zoom Rooms, Slack, and conference room technology&nbsp;
• Setup and tear down audio/visual equipment for company-wide events&nbsp;
• Assist with IT projects and other tasks as needed&nbsp;
• Research and present emerging technologies to the team&nbsp;

IT Support Specialist

Recruitment

• Run full-cycle recruiting for a variety of positions across departments including Marketing, Branding, Sales, Supply Chain, Logistics, Product Development, Finance, IT, and more. &nbsp;
• Schedule and coordinate interviews with accuracy and manage all candidate correspondence. &nbsp;
• Conduct phone screens to evaluate candidate qualifications and fit. &nbsp;
• Source and identify passive candidates while tracking data to ensure you're investing in the highest-ROI channels. &nbsp;
• Write eye-catching job postings that represent our brand. &nbsp;
• Partner closely with Recruiting and Hiring Managers to attract, assess, and hire top talent. &nbsp;
• Proactively communicate candidate pipelines, recruiting funnel metrics, and performance data to internal stakeholders. &nbsp;
• Build trusted candidate relationships and drive offer approvals and negotiations. &nbsp;
• Support and grow the Million Dollar Baby Co. Employer Brand through LinkedIn, Glassdoor, and Built in LA. &nbsp;
• Create automated weekly recruiting metrics and funnel reporting for hiring managers. &nbsp;
• Lead proactive sourcing and headhunting through LinkedIn Recruiter, sending targeted outreach to prospects and generating strong response rates. &nbsp;
• Train hiring managers on inclusive sourcing and structured, anti-bias interviewing practices to improve candidate experience and hiring consistency. &nbsp;
• Lead campus recruiting efforts at local universities to build early-career talent pipelines.&nbsp;

Senior Recruiter

Security Engineer

• Monitor and patrol warehouse facility and grounds on foot or by vehicle
• Control access to facility by verifying employee and visitor identification
• Inspect incoming and outgoing shipments and personnel to prevent theft or unauthorized materials
• Respond to alarms, emergencies, and security incidents in a timely and professional manner
• Document all security activities, incidents, and observations in daily logs
• Report safety hazards, maintenance issues, and suspicious activities to management
• Conduct opening and closing procedures for facility including securing doors, gates, and equipment
• Monitor surveillance cameras and alarm systems
• Enforce company policies, procedures, and safety regulations
• Collaborate with local law enforcement and emergency services when necessary
• Provide excellent customer service to employees, visitors, and delivery personnel
• Maintain supplies, tools, and equipment to ensure compliance with safety regulations
• Complete any other duties and projects that may be assigned
• Follow all security protocols and warehouse safety rules

IT Support Specialist

Senior Recruiter

Security Guard