Systems Engineer I

Milliken & Company

full-time

Posted on: 1/22/2026

Location Type: Office

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About the role

Serve as the primary IT point of contact for the manufacturing facility.
Provide day-to-day technical support for desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot and resolve hardware, software, and network issues impacting production and office staff.
Support shop-floor systems, workstations, scanners, label printers, and other manufacturing-related technology.
Ensure minimal downtime and rapid response to production-impacting IT issues.
Assist with installation, configuration, maintenance, and monitoring of servers, networks, and systems.
Support Windows-based environments, Active Directory, user accounts, and access controls.
Support the transition to SAP during implementation and go-live phases.
Follow IT security policies and assist in maintaining compliance with internal controls.
Identify opportunities to improve system reliability, performance, and user experience.

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
1–3 years of experience in a systems, desktop, or IT support role, preferably in a manufacturing or industrial environment.
Strong knowledge of Windows operating systems and Microsoft Office.
Basic understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP).
Experience supporting end users in a fast-paced, operational environment.
Strong troubleshooting, communication, and customer service skills.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical supporttroubleshootinghardware supportsoftware supportnetwork supportinstallationconfigurationmaintenancemonitoringSAP

Soft Skills

communicationcustomer servicetroubleshootingproblem-solvinginterpersonal skills

Certifications

Associate’s degreeBachelor’s degreeInformation TechnologyComputer Science