Site Manager
Softcard (acquired by Google)
Regional Manager
MillerKnoll
full-time
Posted on:
Location Type: Office
Location: Connecticut, District of Columbia • 🇺🇸 United States
Visit company websiteSalary
💰 $135,000 - $145,000 per year
Job Level
Mid-LevelSenior
About the role
- Support and oversee Herman Miller stores within a designated geographical area and report to the Senior Director of Herman Miller Global Stores
- Oversee and manage a team of General Managers and their sales teams, including recruiting and hiring General Managers
- Coach, motivate, and develop General Managers to achieve store and brand sales targets
- Conduct in-person store visits regularly to monitor sales activities and provide support (spend ~80% time in stores)
- Analyze market trends, competition, and customer needs to develop effective regional sales strategies
- Set realistic sales targets and monitor progress toward achieving revenue goals
- Provide ongoing sales training and coaching on product knowledge, selling skills, and customer service
- Track sales metrics, analyze performance data, and report key insights to executives
- Manage regional sales budgets and ensure efficient allocation of resources
- Collaborate with marketing, HR, customer service, and other partners to align and support sales initiatives
Requirements
- 3+ years of transferable retail management and multi-location responsibility
- Travel and manage locations in the geographic area, spending 80% in stores within the area
- Must be a hands-on leader with an entrepreneurial spirit, solution-based mindset, and attention to detail
- Demonstrate results in previous leadership roles
- Proven ability to train and lead all levels of store team, including General Managers and Selling Associates
- Outstanding communications skills—verbal, written, and listening
- Ability to act with urgency in a dynamic environment and make decisions that comply with MillerKnoll procedures
- Commitment to providing World Class customer experiences, quality operations, and a high level of professionalism
- Strong organizational skills and conflict resolution skills
Benefits
- Medical
- Prescription Drug
- Dental
- Vision
- Health Savings Account
- Dependent Day Care Savings Account
- Life Insurance
- Disability and Other Insurance Plans
- Paid Time Off (including Vacation and Parental Leave)
- Holidays
- 401(k)
- Short/Long Term Disability
- Geographic premium (may be eligible)
- Annual discretionary incentive (may be eligible)
- Equity awards (may be eligible)
- Other special perks reserved for our associates
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales trainingperformance analysisbudget managementmarket trend analysissales strategy developmentcustomer servicerecruitinghiringcoachingmotivating
Soft skills
leadershipcommunicationorganizational skillsconflict resolutionattention to detailentrepreneurial spiritsolution-based mindseturgencyteam developmentcustomer experience commitment
