Systems Engineer

• Responsible for the design, development, and implementation of IT and ERP solutions that enable efficient business operations.
• Provides advanced technical support to functional areas by analyzing complex problems, designing applications and integrations, and delivering scalable ERP and enterprise system solutions.
• Provides Tier 2 and Tier 3 support for ERP and enterprise applications, ensuring system stability, performance, and user satisfaction.
• Designs, develops, tests, and deploys application enhancements, integrations, and custom tools to extend ERP and business system functionality.
• Leads the analysis and resolution of complex ERP and application issues, identifying root causes and implementing long-term solutions.
• Develops, implements, and continuously improves IT and ERP processes to align with business objectives.
• Collaborates with business stakeholders to gather requirements, design technical solutions, and document system configurations and workflows.
• Installs, upgrades, and patches ERP and enterprise-level software in compliance with SOX and IT governance standards.
• Designs and maintains production, development, testing, and training environments; controls access per security and compliance policies.
• Participates in 24/7 on-call support and disaster recovery processes.
• Coaches and mentors peers in ERP support techniques, T-SQL coding, and application development best practices.
• Leads small to medium IT and ERP-related projects and manages deliverables to completion.
• Identifies and drives opportunities to improve system performance, usability, and integration across platforms.

Senior Systems Analyst

Lead Sales System Engineer

IT Systems Architect