MillerKnoll

Senior National Strategic Account Executive – Pinnacle Program

MillerKnoll

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Colorado, Oregon, Texas, Washington • 🇺🇸 United States

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Salary

💰 $175,000 - $190,000 per year

Job Level

Senior

About the role

  • Serve as the primary strategic lead for two National Healthcare Account programs, ensuring alignment between client priorities, MillerKnoll objectives, and dealer execution.
  • Develop and execute a multi-year account growth strategy, focused on client retention, share-of-wallet expansion, and measurable program performance.
  • Lead annual national program reviews, presenting business insights, innovation initiatives, and improvement roadmaps to senior client stakeholders.
  • Partner with leadership to develop and communicate yearly national improvement initiatives, including pricing optimization, operational efficiency, and design innovation.
  • Protect and strengthen MillerKnoll’s position through deep client engagement, proactive communication, and continual demonstration of value.
  • Lead the MillerKnoll National Core Team (2 Program Managers + 2 Designers), providing strategic direction, task prioritization, coaching, and accountability.
  • Host Weekly meetings to review goals, workload, and deliverables.
  • Conduct monthly SAE Town Halls to share updates, align on initiatives, and reinforce consistent client messaging.
  • Oversee the national contract framework, ensuring compliance with discount tiers, price holds, and rebate structures.
  • Develop and maintain program dashboards tracking sales performance, pricing compliance, project timelines, and client satisfaction.

Requirements

  • Bachelor’s degree in Business, Marketing, Interior Design, or related field.
  • 8+ years of experience in strategic account management, healthcare partnerships, or program leadership within the contract furniture industry.
  • Proven success leading multi-region national accounts with complex dealer networks and long-term client contracts.
  • Strong leadership, negotiation, and relationship management skills with the ability to influence executive stakeholders.
  • Deep understanding of healthcare design, procurement models, and capital project processes.
  • Excellent communication and presentation skills; adept at distilling complex information into actionable strategies.
  • Demonstrated ability to manage and motivate cross-functional teams in a fast-paced environment.
Benefits
  • Medical
  • Prescription Drug
  • Dental
  • Vision
  • Health Savings Account
  • Dependent Day Care Savings Account
  • Life Insurance
  • Disability and Other Insurance Plans
  • Paid Time Off (including Vacation and Parental Leave)
  • Holidays
  • 401(k)
  • Short/Long Term Disability
  • other special perks reserved for our associates

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
strategic account managementprogram leadershippricing optimizationoperational efficiencysales performance trackingproject timeline managementclient satisfaction measurementmulti-region account managementcontract compliancehealthcare design
Soft skills
leadershipnegotiationrelationship managementinfluencing executive stakeholderscommunicationpresentationteam motivationcross-functional collaborationstrategic directiontask prioritization