MillerKnoll

Senior Quality Assurance Analyst

MillerKnoll

full-time

Posted on:

Location Type: Office

Location: Stamford • Connecticut • 🇺🇸 United States

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Job Level

Senior

Tech Stack

AWSSDLCSFDC

About the role

  • Lead and execute manual and automated software testing across multiple platforms, including Salesforce, NetSuite, Cybersource, Manhattan OMS/SCALE, and AWS-integrated services
  • Design, develop, and execute detailed test plans, test cases, and test scripts aligned with business and technical requirements
  • Ensure complete test coverage for all functional, regression, integration, and usability testing activities
  • Apply deep understanding of SDLC and agile/scrum methodologies to integrate testing throughout the development lifecycle
  • Identify, document, and track software defects and coordinate with development teams to ensure timely resolution
  • Oversee the use and maintenance of test management tools such as Playwright, Jira, and Zephyr
  • Conduct root-cause analysis for issues to drive corrective and preventive actions
  • Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to ensure quality considerations are embedded in all phases
  • Create, maintain, and improve QA documentation including test cases, execution reports, and defect logs

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • 6–8 years of professional experience in software quality assurance, including web application and e-commerce testing
  • Hands-on experience testing Salesforce.com, NetSuite, and Warehouse Management systems
  • 8+ years of manual testing experience, including functional, regression, performance, smoke, and integration testing
  • Strong understanding of Agile/Scrum and continuous integration/continuous deployment (CI/CD) environments
  • Experience with project and test management tools such as Jira, Zephyr, and Playwright
  • Ability to mentor and lead QA team members while driving continuous quality improvements
  • Excellent analytical and problem-solving skills with high attention to detail
  • Strong communication skills (written and verbal)
Benefits
  • MillerKnoll is committed to equal opportunity employment
  • This organization participates in E-Verify Employment Eligibility Verification
  • Reasonable accommodations for applicants and employees with disabilities are available

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
manual testingautomated testingtest planstest casestest scriptsfunctional testingregression testingintegration testingperformance testingusability testing
Soft skills
analytical skillsproblem-solving skillsattention to detailcommunication skillsmentoringleadershipcontinuous quality improvement
Certifications
Bachelor’s degree in Computer ScienceMaster’s degree in Computer ScienceInformation Technology degree