Retail Strategy Director
Cushman & Wakefield
Senior Manager, Retail Operations
MillerKnoll
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $63,355 - $100,000 per year
Job Level
Senior
About the role
- Oversee the opening of stores for MillerKnoll Retail. Interact with cross-functional teams including Real Estate, Design, Construction, Operations, Marketing, Supply Chain, IT, and Finance to ensure on-time and successful opening of all company operated stores. Main point of contact on-site; aid where needed, project manage and offer operational support to cross-functional business partners and Field Management throughout the new store opening (NSO) process. Manage the NSO process from end to end, ensure successful store openings, budgets, and consistent execution of individual brand standards. NSO project Lead and main point of contact to ensure consistency and best practices across store openings Daily interfacing with Senior Manager Retail Operations on day-to-day workload, both during openings and non-openings Point of contact on other retail store operational needs Responsible for completion of on-site project operations-readiness checklists Responsible for prompt resolution of project delays to keep project on schedule Conduct and manage NSO calls/meetings Follow new store opening procedures and processes for completion of branded openings Coordinate with IS, HR and other support groups to ensure proper setting up of store systems Complete New Store Opening Airtable tasks, including reporting, and after-action analysis Work with cross-functional teams on continuous improvement initiatives Work with cross-functional teams to aid coordination of training, equipment, systems, and overall store operations pre and post opening Support retail team/stores daily as needed and assigned post openings Completion of AD HOC Operational and Systems projects during non-store opening time Support stores in an Operational capacity Responsible for individual travel budgets as assigned
Requirements
- Minimum of 5 years’ Store Operations experience including new store openings Strong project management skills Excellent communication skills – oral and written Ability to read and understand blueprints and mechanical drawings. Proven track record with on time and on budgets for store openings and or special projects/events Strong communication and organization skills Strong financial acumen and attention to cost value to keep travel and entertainment expenses under control and under budget where possible. Ability to work with and within cross-functional relationships Ability to treat confidential information as such Ability to handle ambiguity and change management Ability to handle multiple projects with attention to detail, Ability to wear multiple hats while on site and step into other departments to assist as needed to keep projects on schedule Technology acumen in Microsoft Office Suite & Airtable Sound decision making ability Travel to new store openings, as assigned
