Content Management Analyst

MillenniumSoft Inc

Content Management Analyst managing the HR knowledge management portal for a medical device company. Ensuring content is current, user-friendly, and effectively meets associate needs.

Posted 7/27/2026contractRemote • Texas • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in content governance and management for high-traffic websites, ensuring user-friendly and compliant portal content. Skilled in analytics and metrics to optimize content effectiveness and enhance user experience.

Highest-signal resume keywords

Content GovernanceAnalytics ToolsProject ManagementEffective CommunicationMetadata Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content ManagementContent ProductionAudience SegmentationData DiscoveryContent EditingContent ProofreadingUser Experience DesignPortal OptimizationGraphic DesignCompliance Standards

Soft Skills

Analytical SkillsDetail OrientedInterpersonal SkillsProblem SolvingCustomer Centric

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Governance ProcessesUser FeedbackContent StrategyHigh Traffic WebsitesFast-Paced Environment

About the role

Key responsibilities & impact

Create, oversee and enforce the system’s global governance processes to include content management, posting and archiving.
Work with global, regional and local HR associates from Centers of Excellence, businesses, functions, regions and operations as well as representatives from other functions in the company to ensure portal content is complete, comprehensive, user-friendly, branded and organized
Ensure the information that associates want and need to know is located on the portal. This includes working with content owners to get content created and added to the site.
Ensure new/modified content is properly edited, proofread and/or translated.
Ensures information on the portal is easy to understand and use by associates at all levels by looking at it from their perspective and conducting focus groups/surveys.
Identify and implement the most effective method to convey the information (videos, links, checklists, user guides, desktop procedures, calendars, polls, banners, etc.)
Maintain a consistent look and feel throughout the portal and ensure compliance with client identity requirements. This includes templates, graphic design/images, banners and layouts are consistent.
Ensure portal content is structured in a way that information can be easily navigated and found by users of all levels.
Ensure internal and external links are maintained.
Ensure portal is based on user type and location including language translation work closely with the technical team to identify and fix site problems that arise and to stay abreast of, select, implement and apply system/feature upgrades and enhancements
Optimize and analyze portal and case management utilization and success using new technologies and tools.
Suggest and consider enhancements based on customer and HR feedback as well as portal and case management analysis
Track, report, analyze and respond to metrics that measure reach and effectiveness and identify opportunities for improvement.

Requirements

What you’ll need

Bachelor’s degree
Minimum of 1 year of experience managing content and production for high traffic websites/portal.
Proven record of deploying online content that reflects audience segmentation.
Strong expertise in content governance, to include policies, practices, procedures and decision forums
Excellent organization and analytical skills with the ability to manage multiple projects in a fast-paced, deadline driven environment at the same time being able to adjust easily to changing priorities and demands
Effective communication, interpersonal, influence, persuasion and savvy skills with demonstrated ability to problem solve, build consensus and work cooperatively and effectively to drive for results with all levels of associates within and across departments and regions and with vendors
Detail oriented, analytical, and logical with a process and systems orientation including understanding, and successful use, of analytics tools and other metrics
Customer centric/oriented able to develop creative solutions for audience needs
Knowledge of metadata management and data discovery, to include standards and implementation profiles promoting interoperability, service enabling and compliance

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off