Business Support Representative

Millennium Systems International

Business Support Representative providing client support for Millennium Systems International's software. Engaging with clients through various channels and troubleshooting inquiries in a remote role.

Posted 5/5/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handles client inquiries by gathering information through inquisitive questioning
Troubleshoots product and training related questions
Support and training are provided to clients via phone, email, and live chat
Embrace active listening skills to understand and advocate for customer’s needs
Document the issue in Salesforce and offering a resolution
Stay up to date on Meevo product knowledge and internal business processes

Requirements

What you’ll need

Bachelor’s degree or Associates Degree preferred
Ability to type greater than 35 wpm
Reliable Internet Service Provider
Excellent communication skills
Tech savvy
Salesforce exp a plus!
Must be authorized to work for any employer in the U.S.

Benefits

Comp & perks

Paid Time Off (PTO) and Holidays
Medical, Dental, and Vision Benefits
Life Insurance
Long-Term and Short-Term Disability Insurance
401(k) Retirement Plan
Learning & Development Opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforcetyping

Soft Skills

active listeningcommunicationinquisitive questioningtroubleshootingadvocacy

Certifications

Bachelor’s degreeAssociates Degree