Client Support Specialist – Salon and Spa
Millennium Systems International
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $38,000 - $40,000 per year
Job Level
JuniorMid-Level
About the role
- Handle client inquiries by gathering information through inquisitive questioning
- Troubleshoot product and training related questions
- Support and training clients via phone, email, and live chat
- Document issues in Salesforce and offer resolutions
- Stay up to date on Meevo product knowledge and internal business processes
Requirements
- Bachelor’s degree or Associates Degree with 2 years of experience
- Ability to type greater than 35 wpm
- Reliable Internet Service Provider
- Excellent communication skills
- Salesforce exp a plus!
- Must be authorized to work for any employer in the U.S.
Benefits
- Paid Time Off (PTO) and Holidays
- Medical, Dental, and Vision Benefits
- Life Insurance
- Long-Term and Short-Term Disability Insurance
- 401(k) Retirement Plan
- Learning & Development Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforcetyping speed
Soft skills
communicationinquisitive questioning
Certifications
Bachelor’s degreeAssociates Degree