MileOne Autogroup

Advisor

• Assist customers and internal teams with parts related questions in person, via email and/or on phone
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Parts Advisor

Receptionist

• Receives callers at the collision center
• Determines the nature of their business and directs callers to their destination
• Routes incoming calls and takes messages
• Provides basic information to all callers
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assists with clerical duties as requested

Parts Advisor

Collision Center Receptionist