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Strategic Account Director
Mighty Process ServerStrategic Account Director responsible for driving business growth and client relationships for MyOutreach, a B2B tech marketing company. Leading strategic account management initiatives and client satisfaction efforts.
About the role
Key responsibilities & impact- Develop and execute strategic account plans to achieve client satisfaction and business objectives
- Foster strong, trusted partnerships with key decision-makers within client organizations
- Represent MyOutreach's "Unreasonable Hospitality" customer service ethos, providing a white glove personalised service for our clients
- Drive US expansion by identifying new business opportunities with new logos and expand relationships with existing clients
- Lead contract negotiations and manage renewals to maintain client satisfaction
- Collaborate with internal teams to deliver tailored marketing solutions that drive client success
Requirements
What you’ll need- Proven track record in strategic account management or a similar role within the B2B tech industry
- Strong business acumen with the ability to identify client needs and growth opportunities
- Exceptional communication and negotiation skills
- Demonstrated expertise in building and maintaining strong client relationships
- Experience with CRM software and data analysis tools
- Ability to work independently in a remote setup while collaborating effectively with cross-functional teams
Benefits
Comp & perks- Competitive salary, based on experience
- Comprehensive benefits package
- Access to ongoing training and development resources, both online and in person
- Opportunities for professional growth
- Significant opportunities to travel for new/existing clients and training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic account managementdata analysis
Soft Skills
client satisfactionbusiness acumencommunicationnegotiationrelationship buildingcollaboration