Mighty Networks

Sales Operations Specialist

Mighty Networks

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Prepare, review, and process contracts, order forms, and renewal agreements for Sales and Customer Success teams
  • Track contract status through the sales and renewal cycle, coordinating with internal stakeholders as needed
  • Perform data validation and quality audits within HubSpot across contacts, companies, and deal records
  • Support internal user training for Sales and Customer Success teams on HubSpot best practices
  • Build and maintain sales and CS dashboards in HubSpot tracking pipeline health, quota attainment, and renewal rates
  • Respond to data requests from Sales, CS, and leadership with timely and accurate analysis
  • Conduct sales cycle analyses, win/loss reviews, and rep productivity assessments
  • Monitor data quality to ensure dashboard accuracy and reliability
  • Evaluate current sales and renewal workflows and identify opportunities for automation or standardization
  • Implement improvements using HubSpot workflows, sequences, and integrations to streamline the sales/renewal cycle
  • Maintain process documentation, playbooks, and SOPs
  • Issue and follow up on outstanding invoices via AR management system (Upflow)
  • Communicate with customers via email on collections and work with Sales/Customer Success to resolve outstanding balances

Requirements

  • 2–4 years of experience in Sales Operations, Revenue Operations, or a similar role
  • Solid hands-on experience with HubSpot CRM — data management, workflows, reporting, and sequences
  • An analytical mindset with experience turning data into clear, actionable insights for stakeholders
  • Strong attention to detail, particularly when it comes to contracts, data hygiene, and invoicing
  • A process-oriented approach — you spot inefficiencies and follow through on fixing them
  • Clear written communication skills, especially in cross-functional settings
  • Some familiarity with AR or invoicing tools is a plus (we use Upflow)
  • Comfortable working autonomously in a remote environment with a high degree of ownership.
Benefits
  • A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking.
  • Comprehensive benefits, including health, vision, dental, and paid time off.
  • Clear opportunities for professional growth, including leadership pathways and skill development support.
  • The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data validationquality auditssales cycle analysiswin/loss reviewsdata managementreportingworkflowsautomationprocess documentationinvoicing
Soft Skills
analytical mindsetattention to detailprocess-orientedclear written communicationcross-functional collaborationownershipautonomy