Portfolio Community Manager
Action Property Management
Salary
💰 $35,000 - $50,000 per year
Job Level
Mid-LevelSenior
About the role
- Play a key execution role in scaling the extraordinary results for Mighty Pro Hosts and their members today.
- Set up and manage community, online courses, challenges, and events for Mighty Pro Networks.
- Execute monthly themes, a weekly activity calendar, and daily polls and questions designed in partnership with the Mighty Pro team and Host of that Mighty Pro Network.
- Create high-quality content at scale — from newsletters and educational resources to member spotlights — adapting each deliverable to reflect the Host’s unique brand voice.
- Welcome new members and reply to member inquiries, both publicly and privately.
- Guide members to relevant areas of the community, using automations to streamline navigation and enhance the member experience.
- Support live events and challenges by coordinating logistics, publishing promotional materials, and handling real-time moderation, communication, and follow-up recaps.
- Monitor analytics and adapt strategies to maintain high engagement and revenue generation.
- Provide ongoing communication and reporting to Mighty’s Community Strategists and your set of Mighty Pro Hosts.
Requirements
- High curiosity and motivation to learn the cutting edge strategies and features exclusively offered on Mighty Pro.
- Experience with the demands and opportunities that come with community management today and excitement over the elements that are changing quickly with new software coming online now.
- Strong writing and editing skills, with the ability to adapt tone and style to match different brands and audiences.
- Strong organizational skills and the ability to manage multiple Mighty Pro Networks at one time.
- Practice with proactive, consistent communication skills and approach to managing relationships with the Mighty Pro Community Strategist and Hosts.
- An understanding of analytics and a data-driven approach to measure and improve community health and engagement.
