Senior Systems Engineer

Midland Credit Management, an Encore Capital Group Company

Enterprise Systems Engineer responsible for designing and supporting enterprise infrastructure at Encore Capital Group. Engaging in technical leadership, automation, and cross-team collaboration for optimal system performance.

Posted 7/2/2026full-timePhoenix • Arizona, California • 🇺🇸 United StatesSenior💰 $85,000 - $121,800 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformLinuxPythonVMware

About the role

Key responsibilities & impact

Design, deploy, and maintain enterprise infrastructure platforms, including: Windows Server and Active Directory environments, Linux-based systems (RHEL, AlmaLinux, Ubuntu), Hypervisors (VMware vSphere / ESXi or equivalent), Cloud infrastructure (Azure, AWS, or GCP)
Architect and support highly available, scalable, and secure systems across hybrid environments
Manage and optimize virtualization platforms, including VM lifecycle management, performance tuning, and capacity planning
Implement and maintain infrastructure-as-code and automation solutions using PowerShell, Python, Bash, or similar tools
Support and integrate storage and data protection platforms (e.g., Dell EMC, Rubrik, Veeam) to ensure data durability, resilience, and disaster recovery readiness
Monitor system health and performance across compute, storage, and network layers; proactively identify and remediate risks
Lead root cause analysis and incident resolution for complex, cross-platform infrastructure issues
Develop and execute disaster recovery and business continuity strategies, including backup validation and recovery testing
Collaborate with network, security, application, and DevOps teams to align infrastructure design with business requirements
Create and maintain comprehensive, audit-ready documentation, including architecture diagrams, SOPs, and operational runbooks
Evaluate emerging technologies and recommend improvements to enhance system performance, security, and efficiency
Provide technical leadership and mentorship to junior engineers and contribute to team knowledge sharing
Participate in on-call support rotation for critical infrastructure services

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
5 - 8+ years of experience in enterprise infrastructure engineering within data center and/or cloud-hosted environments
Strong hands-on experience across enterprise infrastructure platforms
Experience integrating storage and data protection platforms (SAN/NAS, backup, replication, disaster recovery)
Solid understanding of network fundamentals, security best practices within a high available and fault-tolerant system design
Proficiency in scripting and automation (PowerShell, Python, Bash)
Virtualization platforms (VMware vSphere / ESXi)
Cloud platforms (Azure, AWS, or GCP)

Benefits

Comp & perks

Earn a competitive salary
All employees are eligible for monthly incentives or annual bonus
Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy
We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations
Pursue a degree or coursework related to your current role, or the role you are striving for
Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more
Enjoy up to eight hours of paid time off each year to volunteer
We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually
Build a strong financial foundation and reach your goals for the future
Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options
Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings
Enjoy paid and floating holidays, as well as generous paid-time-off.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows ServerActive DirectoryLinux-based Systems (RHEL, AlmaLinux, Ubuntu)HypervisorsInfrastructure-as-CodePerformance TuningCapacity PlanningDisaster RecoveryNetwork FundamentalsSecurity Best Practices

Soft Skills

Technical LeadershipMentorshipCollaboration

Certifications

Bachelor’s Degree in Computer Science or Information Technology