Business Analyst

Midland Credit Management, an Encore Capital Group Company

Business Analyst performing in-depth analysis of collections business to improve profitability. Utilizing data extraction tools and creating reports to identify opportunities at Encore Capital Group.

Posted 6/12/2026full-timePhoenix • Arizona, Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Utilizes data extraction tools to perform in-depth analysis of programs and opportunities in the collections business
Makes recommendations to improve business profitability or operational processes based on analysis
Design strategies to implement recommendations
Creates and monitors reports to identify trends, issues, and opportunities
Presents and shares data with other team members

Requirements

What you’ll need

Applicants must have current authorization to work in the United States
Bachelor degree in a quantitative field
1 - 2 years experience in an analytical / quantitative role, or equivalent education and experience
Proficiency with MS Office including Excel and Access
Experience in designing and running queries
Must be fluent in English

Benefits

Comp & perks

Earn a competitive salary
All employees are eligible for monthly incentives or annual bonus
Grow at MCM with paid training and development programs, including MCM Academy
Promote-from-within philosophy
We are committed to honoring great results through informal accolades and company-wide awards
Tuition Assistance for degree or coursework related to current or future roles
Comprehensive healthcare plans and options, including fitness membership reimbursements and wellness rewards Program
Up to eight hours of paid time off each year to volunteer
Volunteer grants and matching financial donations, up to US$ 2,500 per employee annually
Strong financial foundation through retirement savings plans
Company paid leave, new parent flex time, child back-up care options
Team-building events, holiday celebrations, and department outings
Paid and floating holidays; generous paid-time-off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data extractiondata analysisbusiness profitability analysisoperational process improvementreport creationtrend identificationquery designquery execution

Soft Skills

recommendation developmentstrategic designpresentation skillsteam collaboration