Director, Revenue Cycle Operations
Midi Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Serve as the primary RCM operator, setting priorities and managing a growing team alongside the Head of Revenue Cycle.
- Maintain expert knowledge of commercial and government payor policies, ensuring workflows adapt quickly to changes and audits are proactively managed.
- Identify and implement automation/AI opportunities to reduce cost-per-visit, minimize manual touchpoints, and streamline workflows in Athenahealth and related systems.
- Support contracting, onboarding, and relationship management with commercial and government payors—navigating complexities like BlueCard routing.
- Drive measurable improvements in cost-to-collect, vendor ROI, and denial prevention by aligning scheduling, documentation, and clinical workflows with RCM best practices.
- Partner with Product, Clinical Ops, and Engineering on billing improvements, market expansions, new service launches, and partner integrations.
- Oversee managers and supervisors, setting clear performance expectations and building scalable systems to manage growth without sacrificing quality.
- Translate operational needs into clear policies, training materials, and procedures to ensure compliance and continuous improvement.
Requirements
- 8+ years in Revenue Cycle Management with progressive leadership; experience overseeing managers/supervisors.
- Track record overseeing $100M+ net service revenue, ideally in multi-state or large healthcare settings.
- Telehealth experience required; Athenahealth expertise highly preferred.
- Skilled in vendor management, scaling high-performing teams, and driving ROI on process/product enhancements.
- Strong analytical chops with RCM KPIs; proven success implementing automation and AI solutions.
- Change management expertise and ability to lead through rapid growth.
- Bachelor’s degree required; advanced degree a plus.
Benefits
- Midi Health is a diverse organization. We encourage applications regardless of color, religion, gender, sexual orientation, gender identity or expression, age, nationality, marital status, disability, and veteran status.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Revenue Cycle ManagementautomationAI solutionsvendor managementanalytical skillscost-to-collectdenial preventionscheduling workflowsdocumentation workflowsclinical workflows
Soft skills
leadershipperformance managementrelationship managementchange managementcommunicationteam buildingstrategic planningproblem-solvingadaptabilitytraining development
Certifications
Bachelor’s degreeadvanced degree