Midi Health

Growth Product Manager, Patient Experience

Midi Health

full-time

Posted on:

Location Type: Hybrid

Location: Palo Alto • California • United States

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Salary

💰 $150,000 - $200,000 per year

Job Level

Senior

About the role

  • Know the Patient Journey in Depth: Become a resident expert on the end-to-end patient lifecycle.
  • Build the Experimentation Engine: Lead the experimentation program for joinmidi.com and our new user flow.
  • Balance Trust & Conversion: Understand the unique psychology of a healthcare consumer.
  • Scale with CMS & AI Tools: Own the web conversion experience (joinmidi.com) using our headless CMS, Prismic.
  • Lead Site Redesigns: Project manage new site redesigns across primary and child pages.
  • Data & Instrumentation: You’ll partner with Engineering and Data Science.
  • Deep User & Competitive Intelligence: You won't just look at dashboards; you’ll dive into quant and qual research.
  • Strategic Communication: Communicate roadmap strategy and experiment results to leadership.
  • Omnichannel Orchestration: Assist with the transition to a sophisticated Customer Engagement Platform (CEP).

Requirements

  • 3–10+ years of PM experience (title commensurate with level), with a proven track record in conversion optimization, growth pods, or D2C funnels.
  • Full-Stack Thinker: You are equally comfortable in a spreadsheet as you are in a user interview.
  • Technical & Eager: You are comfortable working with a headless CMS, Mixpanel (or similar analytics tools), and A/B testing platforms.
  • High-Agency Builder: You "roll up your sleeves" to solve durable customer problems.
  • UX/Design Sensibility: You have a high bar for quality.
  • The "Energy" Factor: You believe that hard work and high smarts should be mixed with lots of fun.
Benefits
  • Health, dental and vision
  • Paid holidays
  • Flexible time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
conversion optimizationgrowth podsD2C funnelsA/B testingquantitative researchqualitative researchproject managementuser experiencedata instrumentationweb conversion
Soft Skills
strategic communicationhigh-agencyproblem-solvingcollaborationleadershipcreativityadaptabilityuser empathyanalytical thinkingenergy