Work directly with the Head of RCM to surface key trends in revenue cycle performance
Identify early trends in denials, insurance A/R, reimbursement, and bad debt
Support coding audits, payer rate negotiations, and cross-functional data needs
Collaborate with managers and supervisors to translate insights into actionable worklists and process improvements
Conduct bad debt and patient balance analysis to inform collection strategies
Design and manage data pulls for coding audits, worklists, QA sampling, and other special projects
Requirements
Data-modeling and financial analysis skills
Advanced knowledge of Google Sheets and/or Microsoft Excel required
The ability to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence
Strong understanding of healthcare reimbursement, payer contracting, and claims/denial management required
Excellent analytical, problem-solving, and communication skills; able to distill complex data into clear insights for leadership.
Experience with Athenahealth or other EHR/PM systems required
Background in telehealth or multi-state provider organizations preferred
Benefits
Partner with RCM leaders to proactively identify trends in denials, insurance A/R, and reimbursement, highlighting strengths, risks, and opportunities that shape leadership priorities
Fulfill ad hoc reporting requests from internal stakeholders (Customer Success, Finance, Payor Strategy, Operations, etc.)
Support QA of coding and claim submission processes by building sampling and audit frameworks.
Develop, automate, and maintain recurring revenue cycle dashboards and KPIs for leadership and cross-functional teams.
Act as the internal subject matter expert for revenue cycle data definitions, reporting standards, and data integrity.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data modelingfinancial analysiscoding auditsbad debt analysispatient balance analysisdata pullsQA sampling
Soft skills
analytical skillsproblem-solvingcommunication skillstime managementcustomer service