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Senior Account Manager – Temporary
Middle Seat DigitalSenior Account Manager supporting digital fundraising strategies for progressive campaigns. Collaborating with leadership and managing client accounts in the Client Services Department.
About the role
Key responsibilities & impact- Serve as day-to-day point of contact for 3-5 multi-service client accounts: contributing to deliverable planning, project management, and internal coordination and supporting senior leadership as needed. This includes large advocacy organizations and/or campaigns.
- Deliver clear, compelling updates to clients – presenting topline performance, key trends, and strategic recommendations – with support from senior leadership as needed.
- Support client management norms, including processes and communications.
- Lead client calls and support prep work, agendas, note-taking, and action item follow-up.
- Flag potential client issues/risks early and contribute to internal solutions.
- Coordinate internal staff across copy, creative, and reporting to ensure smooth execution.
- Maintain deliverable trackers, calendars, and pacing docs across service departments (email, ads, texts, etc.).
- Draft internal briefs and client-ready updates in coordination with staff from across verticals.
- Document learnings, best practices, and client documentation across accounts.
- Grow into client ownership over time, taking on increased responsibility and leadership as skills develop.
- Own daily/weekly/monthly performance tracking for each client’s program, including creating and updating projections and budget updates with input from verticals and leadership.
- Flag over- or under-spend risks to leadership with recommendations.
- Surface growth opportunities, testing strategies, and optimizations.
- Learn, implement, and contribute to Middle Seat SOPs (onboarding, reporting, internal workflows) with guidance.
- Own upselling opportunities (i.e., pitching new services or scaling client budgets) within current client accounts.
- Support in external business development (creating sales and marketing materials, conducting sales research, attending client meetings, etc.)
- Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients, and help develop those materials.
- Other responsibilities as assigned.
- This role requires occasional domestic travel, approximately 2-3 times per quarter, for in-person client meetings, networking opportunities, and industry events.
Requirements
What you’ll need- 4-5 years of experience in digital strategy for clients or on political campaigns.
- 1 cycle of experience leading digital programs – either leading cross-vertical accounts in an Account Lead level role at a political digital agency or serving as a Digital Director for a congressional campaign or organization.
- Strong verbal and written communicator (both in client copywriting and in the ability to communicate tasks and goals to clients and staff).
- Digital strategist who understands the ins and outs of online fundraising, digital content, and paid media.
- Highly organized, detail-oriented, and comfortable managing multiple accounts simultaneously.
- Self-starter with a growth mindset who can pick up new programs/tools quickly.
- Comfortable with tools like ActBlue, Google Workspace, Slack, and CRMs like ActionKit.
- Creative tools like Adobe Creative Suite, Figma, or Canva are a plus.
- Proficiency in fundraising projections, spreadsheets, and client budgets preferred.
- Prior agency or consulting experience preferred but not required.
- Demonstrated commitment to progressive campaigns and causes.
Benefits
Comp & perks- 100% premium coverage for health, dental, and vision
- Zero deductible health plan
- $75 monthly mobile phone & internet subsidy upon presentation of supporting documentation
- 6% employer match on your 401k retirement account
- Mental health expense subsidy of up to $300 per month (an individual appointment can be reimbursed in an amount up to, but not exceeding, $150; and individuals may submit requests for such reimbursement monthly, and will receive reimbursements within 30 days)
- $100 monthly student loan reimbursement upon presentation of supporting documentation
- 10-15 paid vacation days off, depending on the anticipated length of employment (10 days for 6 month cycle hires, 15 days for 9 month cycle hires)
- Unlimited sick leave
- Commuter benefits for public transportation for staff in the DC Metro Area upon the same terms offered to regular, full-time employees
- Co-working space stipend for cycle hires outside of the DC Metro Area upon the same terms offered to regular, full-time employees
- Remote work (or work in our D.C. office)
ATS Keywords
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Hard Skills & Tools
digital strategyonline fundraisingdigital contentpaid mediafundraising projectionsspreadsheetsclient budgetsproject managementclient managementinternal coordination
Soft Skills
strong verbal communicationstrong written communicationhighly organizeddetail-orientedself-startergrowth mindsetability to manage multiple accountsleadershipproblem-solvingclient relationship management