Solutions Architect
Middesk
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $145,000 - $200,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Own the technical relationship for key accounts
- Drive successful onboarding and implementation
- Ensure ongoing reliability and performance
- Become a product and domain expert
- Troubleshoot and unblock complex problems
- Advise on architecture and integrations
- Champion the voice of the customer internally
- Create and maintain technical enablement
Requirements
- 5+ years in a customer-facing technical role such as Solutions Architect,Technical Account Manager, Solutions Engineer, Customer Engineer, Implementation Engineer, or similar
- Experience supporting B2B SaaS products with API-first or data-centric integrations
- Strong familiarity with APIs, data workflows, and SQL
- Proven track record working with mid-market and enterprise customers
- Comfortable owning a portfolio of accounts
- Excellent communicator who can translate between technical details and business impact
- Problem solver with a bias toward action
Benefits
- Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
APIsdata workflowsSQLB2B SaaSintegrationsarchitecture
Soft skills
communicationproblem solvingcustomer advocacytechnical relationship managementonboarding