MicroVentures

Customer Support

• Supervise, manage, and expand the Investor Relations team.
• Oversee the training and development of staff to ensure high customer service standards.
• Manage a distributed team effectively, ensuring coverage across various time zones.
• Act as the primary liaison to the investor base.
• Deepen existing investor relationships and onboard new ones.
• Assist with onboarding new investors and manage client communication related to KYC, fundings, and distributions.
• Drive key metrics in revenue growth and new business development.
• Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations.
• Manage client communications through various channels including chat, email, phone, and queues.
• Ensure the team meets internal and external goals and metrics.
• Maintain awareness of client money flows and related regulations.

Customer Service Manager – Finance

Backend Engineer

• Develop, test, and maintain full-stack functionality using PHP 8.4 and Laravel 12.x
• Build and consume RESTful APIs for internal and external applications
• Use wireframes and mockups to create responsive UIs using Vue.js 2.x+, and TailwindCSS
• Implement real-time features using WebSockets, Pusher, or Laravel Broadcasting
• Design and optimize database schemas in MySQL; work with DynamoDB for appropriate workloads
• Manage AWS infrastructure including RDS, Lambda, CloudWatch, and related services
• Define and maintain Infrastructure as Code using CloudFormation or AWS CDK
• Build and maintain CI/CD pipelines using CodeBuild and CodePipeline
• Provide high-quality code reviews and help enforce team standards
• Partner with product and engineering to develop and refine features
• Document workflows, APIs, architecture decisions, and technical standards
• Mentor mid-level developers and contribute to team knowledge sharing

Senior Full Stack Developer – Laravel, Vue.js

Full-stack Engineer

• Partner with engineering leadership to establish and enforce coding standards and architectural patterns
• Contribute to technical planning, sprint grooming, and architecture decisions
• Own the code review process and ensure team adherence to established standards
• Help assess technical feasibility for new features and initiatives
• Onboard and mentor new team members
• Identify opportunities to reduce tech debt and improve developer experience
• Serve as escalation point for complex technical problems
• Develop, test, and maintain full-stack functionality using PHP 8.4 and Laravel 12.x
• Build and consume RESTful APIs for internal and external applications
• Use wireframes and mockups to create responsive UIs using Vue.js 2.x+, and TailwindCSS
• Design and optimize database schemas in MySQL; work with DynamoDB for appropriate workloads
• Manage AWS infrastructure including RDS, Lambda, CloudWatch, and related services
• Define and maintain Infrastructure as Code using CloudFormation or AWS CDK
• Build and maintain CI/CD pipelines using CodeBuild and CodePipeline

Senior Full Stack Developer – Tech Lead

• Develop and maintain features using PHP 8.4 and Laravel 12.x
• Build and consume RESTful APIs
• Create responsive UIs using Vue.js 2.x+, and TailwindCSS
• Write clean, tested code following team standards and best practices
• Work with MySQL databases—writing queries, understanding schemas, and running migrations
• Participate in code reviews and incorporate feedback
• Collaborate with product, design, and engineering teammates
• Document your work and contribute to team knowledge base
• Learn and grow with mentorship from senior team members