Principal Systems Administrator
MicroTransponder
full-time
Posted on:
Location Type: Office
Location: Minneapolis • Minnesota • United States
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Job Level
Tech Stack
About the role
- Own day-to-day operations of the corporate IT environment, focusing on availability, performance, and user experience
- Administer business applications and SaaS platforms, including configuration, role-based access, and ongoing service maintenance
- Manage the end user device lifecycle for computers and mobile devices, including configuration, deployment, support, and asset recovery
- Administer identity and access management and user lifecycle processes, including onboarding and offboarding, group management, and access reviews
- Provide IT help desk support, troubleshooting end user issues across hardware, software, connectivity, and applications
- Support endpoint security and patching practices in coordination with cybersecurity requirements and operational needs
- Administer corporate network services and connectivity, including wired and wireless networks and remote access
- Maintain technical documentation, asset records, and standard operating procedures for IT operations
- Partner with internal teams and vendors to plan and execute IT projects and operational improvements
- Support IT incident response and service recovery, including triage, escalation coordination, and restoration of services
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related field, or equivalent practical experience
- 7+ years of progressive experience in systems administration, IT operations, or enterprise IT support
- Experience with identity and access management and user lifecycle processes, including onboarding and offboarding in a corporate environment
- Experience administering enterprise productivity and endpoint or device platforms across Microsoft, Google, and Apple ecosystems
- Experience administering business applications and SaaS platforms, including access controls, configuration management, and ongoing maintenance
- Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, firewalls, and wireless networking
- Strong troubleshooting skills, ability to prioritize effectively, and comfort operating in a fast-paced environment
- Excellent communication skills and ability to work effectively with cross-functional teams
- Familiarity with IT controls in regulated environments such as medical devices, healthcare, or life sciences
- Scripting and automation experience (PowerShell, Bash, Python, or similar)
Benefits
- medical, dental and vision plans
- FSA
- 401(k) plan with company matching
- unlimited Paid Time Off (PTO) program
- approximately 15 paid company holidays per year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
systems administrationIT operationsidentity and access managementuser lifecycle processesendpoint securitynetworking fundamentalsscriptingautomationconfiguration managementtroubleshooting
Soft skills
strong troubleshooting skillsability to prioritizeexcellent communication skillsability to work effectively with cross-functional teams
Certifications
Bachelor’s degree in Information TechnologyBachelor’s degree in Computer ScienceBachelor’s degree in Systems Engineering