MicroInsurance Centre at Milliman

Customer Support

• Act as the direct primary contact for Leap clients regarding database health and application performance.
• Manage and troubleshoot automated deployment pipelines using Azure DevOps .
• Serve as the technical lead for client-side installations, ensuring a smooth transition and high-standard integration.
• Full ownership of SQL Server environments, including performance tuning, indexing, backups, and security patching to ensure 100% platform uptime.
• Monitor and maintain the Azure resources (App Services, Azure SQL, Functions) that power the Leap platform.
• Identify bottlenecks in the Leap data layer and implement automated maintenance routines to ensure the platform scales with client growth.

SQL DBA, Application Support Specialist