Post-Sales Consultant

MICHELIN Connected Fleet

Training Consultant at MICHELIN Connected Fleet providing training and support for fleet management solutions. Focused on client engagement, audits, and continuous improvement of processes.

Posted 7/17/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting client trainings and audits to enhance operational efficiency, while providing comprehensive equipment and software support. Proficient in fostering customer loyalty and addressing post-sales needs through effective communication and collaboration.

Highest-signal resume keywords

Client Training DeliveryProcess Improvement AuditsEquipment Support DiagnosticsSoftware Support GuidanceCRM System Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementClient TrainingEquipment SupportSoftware SupportAudit Conducting

Soft Skills

Customer Loyalty BuildingEffective CommunicationCollaboration

Tools & Technologies

Microsoft OfficeCRM Systems

Industry Keywords

Best Camouflaging PracticesAnti-TamperingPost-Sales SupportOperational Audits

About the role

Key responsibilities & impact

Conduct trainings by receiving requests from new clients, scheduling and delivering trainings remotely or on-site;
Conduct audits by scheduling visits to client sites to understand their operations and identify opportunities for process improvement;
Provide equipment support by handling service requests, performing diagnostics, and escalating issues to our engineering team when necessary;
Provide software support by handling requests, offering guidance, and delivering training when needed;
Ensure the use of best camouflaging practices (anti-tampering/camouflage) by conducting trainings and auditing clients' operations;
Support the commercial area by participating in meetings with clients and business partners, addressing post-sales needs and fostering customer loyalty;
Hold meetings with clients and schedule presentations of audits and post-incident reports to drive improvements in process performance;
Contribute to meeting targets by following the company’s guidelines and values and complying with internal area procedures.

Requirements

What you’ll need

Bachelor's degree completed or in progress in Administration, Logistics, or related fields;
Intermediate proficiency in Microsoft Office;
Knowledge of CRM systems;
Residence in Barueri, SP or the surrounding region.

Benefits

Comp & perks

Company vehicle
Meal and/or food allowance
Multi-benefits card
Health and dental insurance
Profit-sharing
Childcare assistance
Extended parental leave
Life insurance
Gympass
Payroll-deductible loan
Employee share purchase plan
Birthday day off
Discount partnerships with partner companies (language schools, universities)
Discounts on Michelin tire purchases
Annual flu vaccination campaign
Mental health promotion program
Development platform